Privacy Policy

Last Updated: August 17, 2026

This Privacy Policy explains how Social Flowers (“we,” “our,” or “us”) collects, uses, and protects personal information when you visit or make a purchase from our online store.

We respect your privacy and use personal information only as needed to provide our products and services, communicate with you, improve our store, and operate our business.

Information We Collect

When you visit our store or place an order, we may collect information such as:

  • Your name
  • Email address and phone number
  • Billing and delivery addresses
  • Order and transaction information
  • Information you provide when contacting customer service
  • IP address, browser, device, cookie, and website usage information

Payment information is processed securely through our payment providers. We do not store full credit card numbers.

How We Use Information

We may use personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Provide customer service
  • Process payments, refunds, or other transactions
  • Prevent fraud and protect our store
  • Improve our products, website, and services
  • Send marketing communications when you have chosen to receive them

You may unsubscribe from promotional emails at any time.

Cookies & Analytics

Our store and service providers may use cookies and similar technologies to operate the website, maintain your shopping cart, understand how the site is used, improve our services, and support advertising or analytics where applicable.

You can manage cookies through your browser and any privacy controls made available on our website. Disabling certain cookies may affect how the store functions.

How Information Is Shared

We may share information with service providers when necessary to operate our business and fulfill your order, including:

  • Shopify and other technology providers
  • Payment processors
  • Shipping and delivery providers
  • Fulfillment providers
  • Analytics and customer-service providers

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

We do not sell or rent personal information.

Communications

We may send emails or other communications relating to your order, delivery, customer-service requests, or other transactions.

If you choose to receive marketing communications from us, you can unsubscribe at any time using the unsubscribe option provided.

Data Security

We and our service providers use security measures designed to protect personal information. However, no method of transmission or storage is completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, and meet legal, accounting, and regulatory requirements.

Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including rights to request access, correction, or deletion of certain information.

You may also unsubscribe from promotional emails at any time.

To make a privacy request, please contact us through our Contact page.

Children's Privacy

Our online store is intended for adults, and we do not knowingly collect personal information directly from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated date.

Contact Us

Social Flowers

Call Us: 1-888-441-4215
Text Us: 1-501-406-0358

Please use our Contact page for additional assistance or privacy requests.